Use cases

Automatic order confirmation

Confirm your orders quickly and easily, without the need for a phone call

Inform your customers in real time

  • - when the shipment is sent
  • - when the shipment is at courier`s office or at the courier
  • - upon receipt of a bank transfer
  • - upon returned shipment
  • - and many more ...

Bring prestige to your business

Send personalized messages to your customers with various promotions and discounts

Phone frame image

Your order in Connetcix is accepted.
You ordered:
Sport equipment - Colors : Black... x 1 = BGN XX '
----------------------
Products quantity: 1
Order amount: BGN XX
Delivery amount: BGN YY
Total amount: BGN ZZ
You have chosen to get your delivery from office in
Sofia city, Sofia 2 Please answer this message with “OK”, if You would like to confirm your order or with “NO”, if You would like to cancel the order

OK

Reach more customers at lower price

Use Viber as a cheaper notification channel, but if the customer does not use Viber ensure the message delivery with SMS message

Expand your marketing

Messages with lenght up to 1000 symbols, picture and button, give You the opportunity to create an advertising campaign, personalised for each client.

Remind about upcoming shipments

Reduce significally the percentage of unclaimed shipments through interactive messages

Easy messages review

Reach customer inquiries quickly and easily.

https:// connectix.bg
Easy messages review
https:// connectix.bg
Overall vision of the conducted conversations.

Overall vision of the conducted conversations.

Keep an eye on all the messages by your customers in one place. Answer their questions, with just one click of the button The variety of the messages types, guarantees you customer satisfaction.

Automatic order confirmation

Using automated messages, make orders confirmation easier.

https:// connectix.bg
Automatic order confirmation
https:// connectix.bg
Keep an eye on the newest messages.

Keep an eye on the newest messages.

Never miss a customer message through our interactive system.

Why to choose Connectix?


With Connectix You reduce your costs
By reducing the number of unclaimed shipments, You save on courier fees. According to our customers, the drop in unclaimed shipments is approximately 70% *.

Example:

At 100 pcs. unclaimed shipments before using Connectix.
100 x 8 ** = BGN 800.
At 30 pcs. unclaimed after using Connectix.
30 x 8 ** = BGN 240

Difference before and after using Connectix
800 - 240 = BGN 560!

** The price is at an average value of BGN 4 for one-way delivery.


* This data is provided voluntarily by our customers in order to better understanding the activity of messages sent through Connectix. The results of each company are strictly individual and are influenced by a number of factors such as industry, customers, number of messages, general condition of the company and et.

You increase the productivity of your business
With automatic order confirmation, you reduce the stress on your employees and increase the simultaneous processing of many orders.
Your employees are free to package or serve other customers and do not waste time in telephone calls to confirm orders.
According to our customers, automatic order confirmation is used for over 80% *

* This data is provided voluntarily by our customers in order to better understanding the activity of messages sent through Connectix. The results of each company are strictly individual and are influenced by a number of factors such as industry, customers, number of messages, general condition of the company and et.

You increase your income
With individual vouchers you reach new markets and increase your income. According to our customers, they have increased customer satisfaction and gained regular customers, who have brought them over 15%* increase in turnover.

* This data is provided voluntarily by our customers in order to better understanding the activity of messages sent through Connectix. The results of each company are strictly individual and are influenced by a number of factors such as industry, customers, number of messages, general condition of the company and et.